Slide 3

The Future is calling

Are you ready to answer?

Welcome To The Future Of Communication

Say goodbye to costly landlines and embrace the power of modern telephony. Voicegate offers your business all the functions and features of a traditional PBX system, without the hassle of physical infrastructure. With our cloud-based managed IP telephony system, you can unlock the full potential of PBX capabilities and enjoy seamless communication like never before.

How It Works

How Voicegate 2.0 Works

Voicegate Benefits

Experience The Freedom Of Connectivity

Our innovative solution, Voicegate 2.0, offers various connectivity types, ensuring uninterrupted communication whether you’re in the office, on the go, or working remotely. You will no longer be restricted by limitations of traditional phone systems with Voicegate.

With Voicegate Flex, we have revolutionised the way you purchase our communication solution by offering it as a month-to-month model that provides unparalleled flexibility and affordability. Say goodbye to long-term commitments and hello to a seamless communication solution that adapts to your evolving needs.

Voicegate On-Prem focuses on delivering “Easy-first Unified Communications”. The P-Series Phone System offers companies of all sizes, a complete package for calls, video, messaging and integrations, out of the box.

With inbuilt visual call management, integrated video conferencing, and much more, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps.

Product Comparison

Contract Term

Deployment

Fixed term, minimum 24 months

Dependant on link installation

Month-to-month

Fast deployment – porting dependant

Cash/Rental

On-prem

Standard SLA

Remote Support

Is SLA curent, or On-Demand

Additional Features

Voicegate Mobile App

Voicegate Desktop App

Value – Add Solutions

Advanced TMS (Telephone Management System)

iRecall (Compliant Call Recording)

Product Comparison

Contract Term

Cancellation Period

Deployment

Cost

Fixed term, minimum 24 months

90-day cancellation notice

Dependant on link installation

Based on users, hardware & contract term

Month-to-month

30-day cancellation notice

Fast deployment – porting dependant

Per user, per month

SLA

Remote Support

Additional Features

Voicegate Mobile App

Voicegate Desktop App

Advanced TMS (Telephone Management System)

Discover TMS

The Voicegate premium Telephone Management System (TMS) is a cloud-based telephony management platform that is easy to use, offers live monitoring of call traffic, and auto backups all your call data. Our Advanced TMS solution offers your business intelligence for better efficiency – anytime, anywhere.

Introducing iReCall

Your modern, Compliant Call-Recording solution. Designed for today’s cloud-based businesses, it ensures regulatory compliance, secure data access, and continuous software updates. With robust Agent Quality Management, iReCall is your seamless choice for reliable call recording.

All Your Compliancy Needs Fullfilled

iReCall offers a dependable business solution that caters to all compliant call-recording requirements, ensuring adherence to regulatory standards, with some of the most common listed below:

POPI stands for Protection of Personal Information, and grants individuals the right to obtain and review (and possibly delete) any recordings made by a business or call center that contain their personal information.

FICA is South Africa’s Financial Intelligence Centre Act, a widely-adopted regulatory framework for Anti-Money Laundering and the Counter-Financing of Terrorism (AML/CFT).

Compliance with FICA requires enterprises to adopt a risk-based AML/CFT strategy for each client’s unique risk profile. It also requires due diligence in verifying client identity and screening against certain risk factors.

The Financial Advisory and Intermediary Services Act 37 of 2002 together with its Regulations, as amended from time to time, provides far-reaching consumer protection in purchasing financial products and services. FAIS requires that businesses divulge adequate information regarding products or services being offered to customers, including any advice or recommendations made.

Sarbanes-Oxley Act in terms of the United States of America federal law is an annual obligation that requires publicly traded companies doing business in the United States to establish financial reporting standards. This includes safeguarding data, tracking attempted breaches, logging electronic records for auditing, and proving compliance.

The Payment Card Industry Data Security Standard (PCI-DSS) is one of the most far-reaching regulations today. It affects every organisation that handles credit or debit card transactions, whether online, over the phone, or in person.

The National Credit Act 34 of 2005 together with its Regulations, as amended from time to time, regulates how Credit bureaus information is obtained, used, and for how long it should remain on a Consumer’s profile.

The Consumer Protection Act 68 of 2008 together with its Regulations, as amended from time to time, provides protection to the consumer against suppliers. The CPA applies to an agreement concluded between a consumer and supplier in the ordinary course of business.

Balancing costs and future growth, Voicegate On-Prem requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability is paramount, focusing on delivering “Easy-first Unified Communications”, using P-Series Phone Systems, offering companies of all sizes, a complete package for calls, video, messaging and integrations, out of the box.