COMMUNICATION SOLUTIONS
Collaboration
We understand that the message is more important than the medium. That’s why our communications solutions are designed to provide your business with the right tools to ensure seamless collaboration, no matter the space.
VC & AV
Remote Working
Telecommunications
At Itec, we design telecommunications solutions to keep your business connected with tailored services that meet your unique needs. Whatever your connectivity requirements, we ensure seamless, reliable communication that always reaches its destination effectively.
PABX
Infrastructure as
a Service
iLink
Connectivity
Contact Centres
Create exceptional customer experiences with Itec’s Contact Centre solutions. Our tailored approach ensures that every interaction is seamless and efficient, allowing you to manage customer communications effectively across multiple channels. Contact Centre’s big or small, we provide the tools and support you need to enhance customer satisfaction and drive business success.
BRINGING YOUR BUSINESS ONLINE
GET YOUR BUSINESS CONNECTED TO THE INTERNET AND TAKE ADVANTAGE OF ALL THE BENEFITS OF HAVING A TIER-1 NETWORK PARTNER.
Itec will work with you to assess your connectivity requirements by looking at your security needs, budget, and required coverage. We will then propose a solution from our range of 3G, LTE, Microwave and Fibre products. Once approved, we will fully manage the implementation and handover of the installation. Billing is a monthly recurring cost on a two-year contract.
Benefits
- Scalable and personalised solution
- Enables a mobile workforce
- Broadens the possibilities and efficiencies for your communication
- Gives you full access control
ALWAYS BE AVAILABLE FOR YOUR CLIENTS
TAKE ADVANTAGE OF A DIGITAL VOICE SYSTEM THAT ENABLES YOUR WORKFORCE TO BE MOBILE, WITH ONE NUMBER PER EMPLOYEE.
Depending on your connectivity, business size, location and infrastructure, Itec will customise a voice solution that is service-based, reducing your investment in hardware. After assessing your communication needs, business challenges and existing systems we will propose either a small, medium or enterprise PABX solution that can be financed over 24, 36, 48 or 60 months. For the SOHO, we offer a small-scale system on a month-to-month contract.
Benefits
- Itec can implement both data and voice for your business
- A single number per employee improves the customer experience
- Directing calls through the switchboard greatly reduces cost
- Itec’s voice products are securely encrypted
- Integrate with your CRM and ERP backend
CONDUCT MEETINGS REMOTELY WITH VIDEO CONFERENCING
INCREASE PRODUCTIVITY AND REDUCE COMMUTING BY SHARING IDEAS AND INFORMATION THROUGH A SECURE, CLOUD-BASED UNIFIED COMMUNICATIONS PLATFORM.
More than just traditional video conferencing, our Unified Communications solution allows you to conference with colleagues or clients in a remote location, and share screens and documents. With mobile convergence, our Unified Communications and voice solutions can integrate so you can answer your phone on your computer, or video conference from an app on your mobile phone – all on a single number. With this securely encrypted, cloud-based system, you won’t need to worry about high infrastructure investments or keeping up with the latest technology.
Benefits
- Maintain a consistent customer experience
- Protect your information with compliant encryption
- Save time and money by reducing the need for off-site meetings
- Enjoy a minimum investment in hardware such as handsets or the UCC device
Tell me more about Communication Services